The cleanup process includes removing AMD display and audio drivers as well as AMD software components but does not remove AMD chipset driver components such as GPIO, SATA, USB, etc.
Microsoft Cleanup Utility Install Procedure UsingThe AMD Cleanup Utility helps to prepare the system for a successful driver installation but should only be used if the normal uninstall procedure using the Windows Control Panels Programs and Features option was unsuccessful.![]()
Microsoft Cleanup Utility Driver Components SuchMicrosoft Cleanup Utility Drivers As WellClick No to continue running AMD Cleanup Utility in normal mode. NOTE It is recommended to use the AMD Cleanup Utility in Windows safe mode environment for best results. The next dialogue box provides a warning message stating that the AMD Cleanup Utility will remove all AMD driver and application components: Click OK to continue Click Cancel stop and exit the AMD Cleanup Utility After clicking OK the screen below will appear while the cleanup process is running in the background. NOTE During the cleanup process, the display may flicker or turn black for a few seconds. Once the cleanup process is finished, a message is displayed stating it has successfully completed. Click View Report to see the list of components that were uninstalled, otherwise click Finish to exit. NOTE The system must be rebooted after running the AMD Cleanup Utility for changes to take effect. Back to top Troubleshooting Tips The following suggestions are for issues that may be encountered when using AMD Cleanup Utility: Depending on the amount of cleaning up that is required, the process may take up to 15-20 minutes to complete. This is not unusual, please allow time for the cleanup process to finish. AMD Cleanup Utility terminates while Windows Update is running and displays the following prompt. ![]() If you run into any system issues during the execution of AMD Cleanup Utility, you can recover the system to its prior state using the Windows System Restore Point (AMD Cleanup Utility Restore Point). This restore point is created by AMD Cleanup Utility prior to performing the cleanup activity.
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